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Customer Support

We're here to help you anytime

Contact Us

Head Office

Unit 409, 4th floor building North Cairo Business Plaza - North 90th Street - New Cairo, Cairo, Egypt

After-Sales Service & Installation

01003805254

Email

support@dijitsu.com

Dijitsu Warranty

5

Years Warranty

Compressor Warranty

Free Spare Parts
Free Maintenance
Home Service

Covered by Warranty

  • Repair or replacement of any defective part due to manufacturing defects
  • Original spare parts free of charge during warranty period
  • Free maintenance service (inspection and operation)
  • Warranty extends up to 5 years

Not Covered by Warranty

  • Damage caused by improper use or negligence
  • Damage from natural disasters (floods, earthquakes, etc.)
  • Repairs performed by unauthorized service centers
  • Cosmetic damage that does not affect functionality

Frequently Asked Questions

How do I claim my warranty?

Contact our after-sales service hotline at 01003805254 or visit our service center with your original purchase receipt and warranty card.

What is the warranty period?

Dijitsu products come with a comprehensive 5-year warranty covering the compressor and major components.

Do you offer home service?

Yes, we provide free home service for all products within the warranty period across Egypt.

Where can I buy Dijitsu products?

Dijitsu products are available at major retail stores and authorized dealers across Egypt. Contact us for the nearest dealer.